FAQ
We remain open 24/7 online at www.feltzgood.com. Pick Up in Store will be available soon, Stay Safe, Stay Young and keep looking forward to boldness.
Of course, you can. Use your gift card or an e-gift card online. Gift cards can be used to make a full or partial payment of an order. And if your gift card falls short, you can make up the balance with another payment type, like a credit card, PayPal or apple pay. Simply enter your gift card number and PIN (found on the back of your card or in your email if it’s an e-gift card) during the checkout process.
When your order ships from our fulfillment center, you’ll receive an email confirmation with your shipping tracking number. Unless your order is being shipped to an APO/FPO address, you can go to www.ups.com. and enter your tracking number to check delivery status. APO/FPO orders are shipped through the United States Postal Service (USPS) and can be tracked at www.usps.com.
Yes. FeltzGood.com uses industry standard encryption to ensure your private information is protected.
I gladly accept returns, exchanges, and cancellations
Contact me within 3 days of delivery
Ship items back within 7 days of delivery
Request a cancellation before item has shipped
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalized orders
- Digital downloads
- Items on sale
Conditions of Return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.