FAQ
Find answers to common questions about our stylish Sunglasses & Premium Attars
Frequently Asked Questions
What is FeltzGood?
FeltzGood is a lifestyle brand offering premium sunglasses and alcohol-free attars designed to help you express your personal style with confidence.
Do you offer free shipping?
Yes, we offer free shipping within the USA on qualifying orders.
Do you ship internationally?
Yes, we ship worldwide so customers around the globe can enjoy our premium sunglasses and attars.
How much does shipping cost?
Shipping costs are calculated at checkout based on your delivery address and the weight of your package.
Will I receive tracking information?
Yes, once your order is shipped, you will receive tracking details so you can monitor your package's journey.
Do I need to pay customs duties or taxes?
Yes, eligible items can be returned within 30 days of purchase if they are unused, unworn, and in their original packaging.
How long does order processing take?
Orders are typically processed within 1–2 business days before they are shipped.
How long does shipping take?
Delivery usually takes 5–15 business days depending on your location and local shipping conditions.
Can I return my order?
Yes, eligible items can be returned within 30 days of purchase if they are unused, unworn, and in their original packaging.
How do I start a return or exchange?
Contact us at feltzonline2020@gmail.com with your order number, item details, and the reason for your return or exchange request.
Do your sunglasses provide UV protection?
Yes, our sunglasses are designed to help protect your eyes from harmful UV rays while keeping you stylish.
Are your sunglasses suitable for everyday use?
Absolutely. Our sunglasses are designed for daily wear, travel, driving, and outdoor activities.
Are your sunglasses polarized?
Many of our sunglasses feature polarized lenses that help reduce glare and improve visual clarity, especially while driving and spending time outdoors. Please check the product description for specific lens details.
What is UV400 protection?
UV400 protection blocks nearly 100% of harmful UVA and UVB rays, helping to protect your eyes during everyday outdoor use.
Do you offer sunglasses for both men and women?
Yes, we offer a wide range of sunglasses for men, women, and unisex styles to suit different face shapes and personal preferences.
Do you offer trendy and classic frame styles?
Yes, our collection includes both timeless classics and modern statement frames to match a wide range of fashion preferences.
Can I personalize my sunglasses case?
Yes! We offer custom case engraving so you can personalize your sunglasses case with a name, initials, or a special message. This makes your purchase even more unique and is perfect for gifting.
Is case engraving a good gift option?
Absolutely. Personalized case engraving adds a thoughtful touch and makes our sunglasses an excellent gift for birthdays, anniversaries, holidays, and special occasions.
What is an attar?
An attar is a concentrated, alcohol-free fragrance oil made from aromatic ingredients. It offers a rich, long-lasting scent experience and is applied directly to the skin.
Are your attars alcohol-free?
Yes, all of our attars are alcohol-free and crafted to provide a smooth and luxurious fragrance experience.
How long do your attars last?
Our attars are highly concentrated and can last for many hours depending on the fragrance, your skin type, and the amount applied.
How do I apply attar?
Apply a small amount to pulse points such as your wrists, neck, and behind the ears for the best performance.
Are your attars suitable for both men and women?
Yes, we offer a wide range of fragrances for men, women, and unisex preferences.
What fragrance notes are available?
Our collection includes woody, floral, musky, amber, oud, and fresh fragrance profiles to suit different tastes and occasions.
Are your attars travel-friendly?
Yes, our compact attar bottles are easy to carry and ideal for use while traveling.
Still have questions? Contact us anytime.
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